Frequently Asked Questions

  1. Where is the Utility Billing office located?
  2. What are the hours of the Utility Billing office?
  3. Can you add / remove my name from a bill?
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  1. What is a storm water utility?
  2. Why do we need a storm water utility?
  3. What is the concern about storm water quality?
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  1. What is the street light utility assessment?
  2. Why is the City utilizing a street light assessment?
  3. Who is being assessed for the street lights?
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  1. What is the summer sewer credit?
  2. How is the summer sewer credit calculated?
  3. What if I fill my pool or water my lawn prior to the summer sewer credit period?
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  1. When is my trash day?
  2. When is the large item pick up?
  3. How can I rent a large trash container on wheels?
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  1. Who is required to have a water meter?
  2. Can I tell if I have a leak by looking at the reading unit on my meter?
  3. Who owns the water meters?
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  1. How much is my water bill?
  2. When is the next water meter reading?
  3. Can you read my water meter before I move?
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