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Frequently Asked Questions

General Questions

  1. Where is the Utility Billing office located?
  2. What are the hours of the Utility Billing office?
  3. Can you add / remove my name from a bill?
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Storm Water Utility Charge

  1. What is a storm water utility?
  2. Why do we need a storm water utility?
  3. What is the concern about storm water quality?
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Street Light Utility Assessment

  1. What is the street light utility assessment?
  2. Why is the City utilizing a street light assessment?
  3. Who is being assessed for the street lights?
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Summer Sewer Credit

  1. What is the summer sewer credit?
  2. How is the summer sewer credit calculated?
  3. What if I fill my pool or water my lawn prior to the summer sewer credit period?
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Trash & Recycling

  1. When is my trash day?
  2. When is the large item pick up?
  3. How can I rent a large trash container on wheels?
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Water Meter Reading & Equipment Fee

  1. Who is required to have a water meter?
  2. Can I tell if I have a leak by looking at the reading unit on my meter?
  3. Who owns the water meters?
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Water Usage & Charges

  1. How much is my water bill?
  2. When is the next water meter reading?
  3. Can you read my water meter before I move?
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  1. City of Monroe, Ohio

City of Monroe, Ohio

  1. 233 S Main Street 
    P. O. Box 330 
    Monroe, OH 45050-0330

    Phone: 513-539-7374
    Fax: 513-539-6460

    Contact Us

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FAQs

  1. I'm getting ready to start a home project. Where can I find out what permits are required?
  2. I'm new to the area. Where can I find information about setting up utilities?
  3. Does the City accept online payments?
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  5. When are the trash pick up days?
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