If you fill your pool or start watering prior to the summer sewer credit period, please record the beginning & ending readings (of filling your pool). You will then submit this information utilizing the Request for Bill Adjustment form in the form center or by emailing the information to the Utility Billing department. This information should include your name, address, account #, a reason for the high usage, beginning & ending readings, and a calculation of how much water you used. With this information, the City of Monroe can adjust your sewer usage. If you do not have the readings or cannot estimate how much water you used, the City will estimate based on your last 6 months usage. Please note that an adjustment cannot be made if you are not on City Sewer.