How do I get a copy of an EMS report or EMS billing record?

EMS reports are available in compliance with the HIPAA privacy laws to protect the medical information of all patients. Contact the fire department at 513-539-8380 to request a copy of an EMS report.

The City of Monroe contracts with Change Healthcare to process all EMS billing. Please feel free to call them with any questions or concerns related to your ambulance bill at 1-855-626-9660

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1. What is Emergency Medical Service (EMS) billing?
2. Why does the City of Monroe charge for EMS services?
3. Who will be billed?
4. Who receives the ambulance bill?
5. How do I get a copy of an EMS report or EMS billing record?