Public Works

The Public Works Department is responsible for maintaining and updating existing public infrastructure, and planning for the future to ensure generations to come have access to a safe, clean place to live. "Public Works" is an umbrella term that refers to the work of building and maintaining public assets such as roads, bridges, cemeteries, water and stormwater utilities, carried out by the government for the community. The utilities and services provided by the Public Works department touch every resident of and visitor to Monroe every day, and our staff is committed to ensuring these services operate efficiently and transparently now and into the future.

As the seasons change, so does the work that we do. As winter approaches and leaf pickup gives way to snow removal, know that our staff is working hard to keep Monroe looking and operating at its best. 

Announcements and Upcoming Community Events

See below for announcements and upcoming community events. 

Bring family and friends to Monroe Community Park on Monday, April 8, 2024 to witness the 2024 Great American Eclipse!


Click Here to Visit the Event Website!

Fiber is Coming to Monroe

Click here or visit to learn more about Altafiber's Fiber Network coming to Monroe. Construction is underway, so follow the link and submit your contact information to stay informed on updates and availability. Please note that all inquiries should be directed to Altafiber.

Shaking your mailbox is being encouraged by residents to prepare their mailboxes for the winter snow removal season.  Shaking your mailboxes was initiated in different communities to get homeowners proactively involved in mailbox maintenance.  Residents can prepare their mailboxes for winter by tightening screws and firmly verifying the post and receptacle are secure enough to endure large amounts of thrown snow.

Damage to mailboxes is typically caused by the force of snow thrown from a passing snowplow and not normally hit by a snowplow.  Checking the stability of mailboxes in warmer weather will lessen damage to mailboxes and frustration for homeowners and decreases the need to make repairs during the winter months.

We appreciate your time and effort to “Shake Your Mailbox.”  

In the past, during snow removal efforts and leaf pickup, these basketball goals have been accidentally struck by our snow plows and leafing equipment and damaged.  If this occurs, the City does not reimburse property owners for any damage to the goals since they are not permitted to be located in the Right of Way.  These are considered an obstruction in the Right of Way and must be moved back on to your property so it is outside the City’s Right of Way.  To prevent any damages to our equipment and the basketball goals, we are asking for them to be moved.  We appreciate your understanding in this matter. If you have any questions or concerns, please call the Public Works Department at 513-727-8953.

Snow Plowing Procedures

In an effort to advance our snow removal season while continuing to conserve the amount of rock salt used, we are exploring additional treatment options, such as the use of brine and beet juice additives for pre-treatment as well as including this with the rock salt during snow removal efforts.  The safety of the public is still our number one priority and the major roadways, collector streets, and bridges will be cleared first and in the same manner that they were before.  As long as the snow is continuing to fall, or until the snow on the residential streets reaches 3-4 inches crews will focus on areas listed above.  Typically vehicles can safely travel in a few inches of snow from the residential streets to the collector streets without an issue.  This snow also provides some additional traction as opposed to scraping it clean in the middle of the storm. Once crews move into residential areas, they make one pass in and one pass out to provide for safe two way travel lanes. After first and second priority roads have been cleared, crews will make a second pass through residential neighborhoods to clear streets more thoroughly. Depending on the severity of the storm, crews may leave residential areas at any time to concentrate on major roadways, and in some extreme cases it may be a day or more before crews can return to clear residential streets.  Each storm requires a different judgment call for treating.  For some storms that the temperatures are right and the storm does not start out as rain, we may pre-treat with a salt brine and beet juice additive mixture in the residential areas.  The snow on top of this pre-treatment application will act as an insulator and the street will clear more easily when the crews are able to plow them.   

There are things you can do to make this winter easier on you. Please move vehicles off the street to avoid being plowed in. Unfortunately, snow piled across drive approaches cannot be avoided. However, as you’re clearing your drive, if you pile snow on the left side of your driveway (as you face your house from the street), it will lessen the amount of snow deposited by the plow across your drive approach. Please avoid plowing snow from driveways onto public streets. With tight budgets and rising costs, Public Works crews have to work smarter to optimize winter storm operations.  Obviously, the safety of the traveling public is the first concern, and every effort will be made to provide the highest level of service to our residents while be good stewards of our resources. 

We appreciate your understanding of these changes.  If you have any questions, please do not hesitate to call us at 513-727-8953.

Quick Facts About Mailboxes and Mail Delivery


In those instances, in which the U.S. Postal Service does not provide door-to-door delivery, it is necessary for property owners to install mailboxes on the City right-of-way immediately adjacent to the street curb.  While the installation of mailboxes on City owned right-of-way is permitted, the mailbox owner assumes all risk of damage except where a mailbox is damaged through direct contact by snow removal vehicles.   If the mailbox is damaged due to direct contact by a snow removal vehicle, the City, at its option, will repair or replace the mailbox.  The City will replace it with a standard metal mailbox and a 4’ X 4’ treated post.   The City will reimburse up to $75.00 provided the owner has contacted the Public Works Superintendent within 72 hours for verification and authorization.   The property owner will be required to submit an itemized statement of materials.  Newspaper boxes installed under mailboxes do not allow snow equipment to pass under and can cause an indirect hit to the mailbox.   

A property owner assumes all risks and responsibilities for replacement of mailboxes and supports that are constructed of materials such as, but not limited to, brick and mortar, stone aggregate, ornamental railings, or antique type support.  All mailboxes by code are to be installed so as the face of the mailbox does not extend out over the rear of the curb. 

If a mailbox is damaged due to indirect contact, including the force of snow generated by the snow removal vehicle, the City assumes NO responsibility.   It is necessary for homeowners in this climate to use materials and construct mailboxes that will withstand the force of a snow windrow off the end of a snowplow. 


The snowplow operators make every effort to remove snow as close to the curb line as practical to provide access to mailboxes for the United States Postal Department.  It is not possible to provide perfect conditions and minimize damage to mailboxes with the size of equipment the City operates.   The final cleaning adjacent to mailboxes located in the city owned right-of-way is the responsibility of each resident.

Leaf Pickup

Use our interactive map to find out when leaf pick-up trucks will be coming through your neighborhood this year. Go to our Leaf Pickup page for more information or use the interactive map below. 

To serve our community with the core functions of Public Works while innovating future visions to develop our streets, parks and infrastructure for a brighter, safer Monroe


To serve our community with a high quality work force which utilizes technology, innovation and work ethic as day to day standards