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Utility - Request for Bill Adjustment

Steps

  1. 1. Customer Information
  2. 2. Leak Detail Information
  3. 3. Proof of Repair
  4. 4. Submit Request
  • Customer Information

    1. City of Monroe 2021 ACFR with audit opinion_Page_002

    2. Complete the information below if you would like to request an adjustment to your utility bill.

      If you had a leak, it MUST be repaired or corrected before any adjustments will be made.

    3. (8 digits - as shown on your utility bill.)

    4. What was the cause of the extra water?*
    5. When was the water used?*
    6. Great news!
    7. We're sorry...
    8. Please contact us...